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“Good flight”
Review of Air France


Reviewed December 15, 2017

Not very great aircraft one of the old A340 Airbus with ash tray and no usb to charge your tablet or phone, leg room were poor but the crew were great, caring and well mannered.

3  Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,856 - 2,860 of 22,250 reviews

Reviewed December 15, 2017

It was a comfortable flight, Premium econlmy helps. However, the configuration was not as shown on the website or in the vedio. The movies were not recent, the food was ok but not soutstanding. (typical airline food). Flight was on time but as usual the plane was parked in an outlying area and we were bussed to the terminal. Terminal 2 in Paris is hudge and somewhat hard to navigate.

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2  Thank wrld_tvler61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 15, 2017

Flight timings should really be looked into. Very uncomfortable time slots. Food was not that great too. Only good thing was it was at economical prices.

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2  Thank IDR2BOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 14, 2017

I always avoid taking Air France but to save couple of hours in transit I decided to take it. The flight from Houston was overbooked and that's why the flight took off late. Second flight was from Paris. The terminal was not mentioned on kiosks and screens for the flight. People were running around figuring out and asking crew for help. The flight was delayed by 50 mins because plane was undergoing refueling. I had asked for vegan meal but I was informed by an extremely rude air hostess that they don't have any special meals. Being vegan I was forced to eat cheese. They should not ask for meal preferences during check-in if they can not honor their words and expect ppl to eat foods they are allergic.

When the plane arrived to New Delhi, there were around 20 passengers including me whose luggage was not even loaded on the first plane from Houston.

It was committed that luggage would be delivered on day after arrival between 9 am to 10 am. No one contacted from airlines to let me know that luggage delivery will be rescheduled. They have listed 5 numbers on their websites. Some of the numbers are always busy and some ring but no one responds.

As of now, I have no idea where my luggage is and when will I receive it.
This was suppose to be a vacation but thanks to airline's incompetent staff and poor services, it has turned out to be a nightmare.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
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4  Thank Palaque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 14, 2017

I had a box in front of my seat again. I'm beginning to wonder if every seat has a box! Seats were small with little legroom.

Tvs were even smaller than the first flight. Movies were repeating themselves from flight to flight. There were very few new releases.

Lunch was penne pasta and chicken which was good. We also received Camembert, bread, butter, tomatoes, shredded carrots, and a very strong chocolate pie.

Before landing we were served a snack of oj, strawberry yogurt, bread and cheese.

Flight attendants were pleasant and worked hard.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Sweetra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC