The crew was very professional. Seats were cramped even with an upgrade. If you are 6 feet or over, you are in for a long flight, just not enough room to keep knees happy. The flight was on time (at destination) as were the meals. Did not sleep, on an overnight flight, as I was constantly getting bumped on the aisle seat. Try & get a seat a least equal distance from the lavatories. The in-flight entertainment was much more complicated than it should have been. Required several different approaches to get it working correctly.
It's now at the point where if you fly economy of any kind, you expect to be packed in like sardines. The manufacturers could care less about seat comfort for the average person.