We had an awesome Air India flight from COK -DEL, with all the positives, excellent food, and clean toilets. We expected the same on our return journey. Everything was excellent till we boarded the flight. On boarding, it seemed we were travelling by a transport bus, untidy and broken seats, stinky toilets, stuffy and suffocative state inside the flight. The food served was even more terrible. Most of the passengers were uncomfortable with the journey.