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“Good flight with A340-300”
Review of Air Mauritius


Reviewed April 4, 2018 via mobile

We were a bit concerned because of the age of this “old” airbus. But is was just fine. Great service on board, baby bed provided free of charge and a normal meal. They also provided some (plastic stuff) children toys. In general: positively surpriced by Air Mautius!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank Pim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 - 291 of 1,519 reviews

Reviewed April 3, 2018

The flight was severely delayed due to “operational reasons”. Just an ordinary flight, nothing special
Boarding completed 20 mins ahead of scheduled flight time, very efficient. Unfortunately, our departure was delayed due to technical inspection and a long queue of airplanes departing ahead of our flight.

The stewardess was very polite, good attitude & smiley. Snacks & drinks were served soon after the plane stabilizing on the air. Lunch was served around 3pm+. I have noticed the serving size shrinking over the years, and there was more rice than dishes. However, MUR food quality still has to improve. Drinks were constantly served. There were one incident when the plastic cups felt over my shoulder while stewardess were pushing the carts. Fortunately, there were empty cups, but they could have been more careful.

The legroom is rather small and seats were not as comfortable as Emirates, Thai Airways or Cathay, and I am only 5 ft 2. I have noticed the shrinkage of seats & legroom over the years for MUR flight. No entertainment system on my flight

Overall, this flight experience is consistent with MUR quality, but it could be been better, considering the points mentioned earlier, especially the seat width & legroom. I fully understand profitability is important, but over cutting on all these factors, will cost MUR customers' experience over a longer term. Though I am a loyal MUR supporter, I might switch to other airlines just for these reasons.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank 906wayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

The plane was full and felt very squeezed, with a narrower than usual aisle and limited seat pitch. Luckily the flight time was only 4.5 hours but not a comfortable journey.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

We had a flight with air mauritius from Mauritius back to Amsterdam.
The flight entertainment was very old, very little choice for movies etc. and the remote control barely worked (for both of us).

The service was minimal. Staffmember who did our row was very crumpy and I can almost call it rude.

Too Bad we had this experience. Wouldn't choose Air Mauritius again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank MarjoleinO24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

This was the return flight from a wonderful Amazing snorkel holiday!
The flight going was flawless and this flight was no different. We actually booked these flights through Air France ( as a code share) We were a little nervous not knowing what to expect. Having travelled on many different airlines around the globe and some being very disappointing. We were very pleasantly surprised ! The seats were comfortable with an ajustable head rest. The crew were very pleasant and accommodating. The food was actually tasty. So overall from check in to diss embarkation we were treated very well!

Thank michael_cruises
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC