The Premium Economy cabin was perfect for a long haul flight with a disabled traveller. Seat 23K was spacious and beside a large cupboard to store walking aids. Boarding was simple with assistance from BAA ground crew.
The wonderful FAs who were London based greeted us by name and provided impeccable service through out the flight. Inflight entertainment was good, especially the music options.
The meal options were delicious and service reminded me of Business Class with orders taken first and then each course brought to the seat one at a time. Quality was exceptional and complimented by a good beverage selection. Snacks were varied and tasty.
Air New Zealand exceeded my expectations and subject to my destinations, I will book again. Thank you to the kind and friendly cabin crew for all your assistance.