My husband and I were traveling in Australia and New Zealand for almost a month. We traveled to and within Australia on Qantas and they were excellent—service, customer support, on-time, comfort, meals, etc. were outstanding. Air New Zealand employees were rude, their baggage restrictions are unreasonable, meals were not palatable, etc. New Zealand depends on tourism as their number one source of income but this airline bleeds all their tourists from seat assignment charges to outrageous baggage fees. Enjoy your vacation in beautiful New Zealand—fly Qantas!!!