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“excellent”
Review of Air New Zealand


Reviewed April 4, 2018

easy check in--no waste of time--very friendly people--efficient all around! in air great service and friendly smiling staff--great coffee on board--no luggage issues--good airport parking facilities--

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Arif Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed April 4, 2018

Positives the flight left on time and arrived in Wellington early
Negative: the seat was dirty and the plane looked liked it had not been cleaned

Thank Rydeboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

I had the worst seat on the plane....last row, middle. It was going to be a bad 10-hour flight. I got into a "zen" mode and decided to make the best of it. Service was ok, although being at the back I did not get a choice of meals (all of which were very good). For the second meal, we got first choice. There were literally around 100 movies to choose from, good games, music, etc. An excellent entertainment system.
My favorite part of the flight was that I could order food and drinks onscreen. The order was delivered promptly with a smile. Great. Enjoy!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Canmaninjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

This airline is the best I have tried so far. Check-in was a breeze. Always on time, friendly staff ground and in flight. Food and alcohol was great (free) and entertainment was awesome. Seats are comfortable in the economy class.The plane is clean including restrooms. I had a great experience with Air New Zealand and would fly again with them. I totally recommend this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank pinkcottage88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Great experience!!!!
Everyone makes you fell like a star, even in the cheapest seat.
The service (starting in the chek in) is more than you can expect.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank sebastian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC