We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Flying 13 hours is not that bad.”
Review of Air New Zealand


Reviewed December 17, 2019

We flew up to Vancouver on a Dreamliner. Boeing Dreamliners have had a bit of trouble with certain engines lately but I have faith in Air New Zealand Engineers to make sure everything is checked on their planes that they service. Also the quality of the crew is excellent.The flight was good and only a few bumps and we arrived in good time. Over the years we have flown in various class of service and have never had anything to complain about. And flying long flights is not that bad. Try it sometime.

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank KIwiTravellingGranma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (14,206)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,286 - 1,290 of 14,206 reviews

Reviewed December 17, 2019

Air New Zealand baggage handling and on-boarding were quite good. We received our special vegetarian meals as ordered. Seating was comfortable. Toilets were clean. All the flights departed on time and arrived slightly ahead of the scheduled time.

Date of travel: October 2019
    • Seat comfort
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Rao V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 17, 2019

We recently traveled from Philadelphia, PA to New Zealand. This was one of the best travel experiences I ever had. I was a little anxious about such a long flight, but flying Business Class made the journey very enjoyable. We were able to use the lounges which were comfortable with plenty to eat and drink as well as free wifi. Service and meals were excellent. But the most important thing to us was how accommodating Air New Zealand was in allowing us to change a flight/departure city when the roads to Christchurch were closed due to flooding. We were so appreciative! It meant seeing my son be awarded his PhD at Victoria University in Wellington, something we would have missed if our departure city wasn't changed. I would highly recommend Air New Zealand!

Date of travel: December 2019
1  Thank Rita L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 17, 2019

Air New Zealand are a fantastic airline to fly with second to none really. We flew Economy with the works which means meals,drinks and in flight entertainment are included in fare. Cabin crew were friendly and helpful.They run a modern fleet of aircraft,and we flew in an Airbus A321 Neo. Would recommend family and friends to fly with this airline. .

Date of travel: October 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank bhsteele2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 17, 2019 via mobile

My flight was around an 8 hour flight and it was amazing. The beds are the most comfiest beds that I've ever felt on a flight. The food is all free and it tastes great. I didn't feel like the flight was 8 hours it felt more like 1 hour. The inflight entertainment is great. I would highly suggest this airline to everyone

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank Mileszwill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Canada. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.