I recently treated myself to a business class return flight to the UK with Air NZ, fortunately three legs of the travel was with Singapore Air (which was amazing) unfortunately the last leg of my travel was Singapore to Auckland on Air NZ. Singapore hostesses were so polite and helpful compared to the Air NZ hostesses. The comparison between the two airlines in like chalk and cheese. The seating on the Air NZ flight was uncomfortable and a bit ridiculous, the noise cancelling headphones were useless, I was in a front seat and I could clearly hear the conversation between two rather loud ladies in the back row. One particular hostess was very rude and abrupt during the whole flight. Instead of asking me what I would like for breakfast, she came up and said "You having breakfast?' The Singapore hostesses asked "Mrs ****** have you had time to browse the menu, what would you like to have this morning?" I had two lovely well behaved young boys sitting behind me and she was so impatient with them most of the flight. I will never fly Business Class with Air NZ again until they upgrade their planes and hopefully their hostesses.