I fly every week. American contacted the company I work for and offered all of us a status match with Delta. We all switched last month. We will all be going back to Delta. Every week we all miss at least one connection due to non weather related issues (I understand weather issues.) Although friendly and courteous, it is obvious that from the gate agent to flight attendant to pilot to customer service - apologizing for their issues has become routine yet sincere - not something I want to continue to experience.