We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“On time, no frills airline”
Review of American Airlines


Reviewed 3 weeks ago

Nothing to write home about really except to say the flight was safe (number one for me), and on time. Seats in economy were as expected and the crew were polite. They could care a little more about appearance as some look very unkempt and they don't really care about a greeting. I think they forget many of us are international visitors and first impressions stick. Overall, no complaints, everything was fine for our first flight experiences with this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Kerrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (34,776)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,183 - 2,187 of 34,776 reviews

Reviewed 3 weeks ago

This plane has been reconfigured for an International Business Class with the 1-2-1 sleeper seat configuration. I have been on these before and it is very comfortable for my 6' 4" frame. You get a duvet and pillow for your sleeping comfort.

The lunch consisted of three choices. I had the Surf and Turf. Unfortunately it is very difficult to have a steak anything but well done on a plane. Of course the meal was followed up with a traditional ice cream sundae. I die for this!

the second meal was a small snack which was good but small.

The movie selection is very large. I estimate the trip to Hawaii to be a 4 movie flight so you should be able to find something to entertain you.

Overall it was a good flight. The service is fine and the plane is spacious. I would love to take the return to be able to take full advantage of the sleeper seat.

One comment; if you are flying coach they do not feed you. This is not right to me to have people on a 7+ hour flight and not provide food service. I wilt be writing American directly on this as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Norwell_MARiderEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

No issues- on time on all legs. Great service and pleasant flight. Enjoyed the inflight movie of which there were many choices

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 961leader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

It was a short flight and a decent enough one. Nothing fancy, nor any problems. Pilot was witty and would crack a joke cheering everyone up onboard after announcements. Overall not so bad, nothing too good either.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dhanushka D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flew American during spring break. One of the best flights ever. Staff great. Left on time. I've traveled ALOT, and this was by far the smoothest, best landing I've eeever experienced!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Alexandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC