Our holiday to Philidelphia was booked through a travel agent. Arriving 3 hours before flight time we realised we were not sitting together. I am a nervous flyer and to not have my Husband beside me was horrible. We did not cause a fuss but one of the male staff noticed I was upset and asked someone to swap seats. I believe it is a ploy to get people to pay to change seats. We had the same trouble traveling from las vegas to Philidelphia.