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“Very good and affordable ”
Review of ANA (All Nippon Airways)


Reviewed December 11, 2017 via mobile

We flew round trip from LAX to Narita Airport in November to spend Thanksgiving with family in Tokyo. The airline is very good; stewardesses courteous and kind (especially when my 7yo was freaking out about a bumpy descent). The food was very well rounded and flavorful. Onboard entertainment was plentiful (for me at least but I don’t watch the latest movies so...). I watched some kinda hokey but helpful movies about Japanese culture so that I would be able to acclimate to the society and they were very informative. Overall a non eventful flight - which is always good!!

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Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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586 - 590 of 6,432 reviews

Reviewed December 10, 2017

If you fly from Nuremberg to Tokyo by ANA, the transit airport is Dusseldorf. Interestingly, at Dusseldorf, duty free shopping mall is in the “before passport check” zone in case you use ANA. So once checking passport at the immigration, you have no place to shop. I couldn't buy a leather wallet which I had promised to my nephew. The flight was so smooth and relaxed that I have no memory about that.

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Thank KFujita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2017

4th time on ANA and as always, the flight was a joy. Clean, everything works, nice and pleasant flight attendants, tasty food....bathroom fully supplied. This airline has it down. Why can't the U.S. legacy airlines get a clue? Nothing to complain about here. All was the way it should be.

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    • Value for money
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1  Thank PeterW88888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 9, 2017

Excellent Business class. Seats and all were great. Food was great too. Nicest staff as well. Good entertainment movies and all amenities. Really comfortable lay flat bed.

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 9, 2017

Its my first flight with ANA and I can enjoy my trip form jakarta to tokyo, this trip was comfortable and the staf and the crew are very friendly and professional and service are perfect or i say it is "top class services".

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DimasLaksani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC