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“Shot hop - no drama.”
Review of Austrian Airlines


Reviewed 4 weeks ago

Short flight 1hr 20 BRU to VIE. Time in the plane - maybe 25 minutes more. It is what it is - flying for business - not long enough to be too demanding - and the crew were excellent on both legs.
However....make sure your travel bag is small. Really small. Mine was allowed into the cabin - but then would not fit in the bins. Weirdly my bag then sat in the (empty) business section seats alone, while I remained in economy. Ho hum....

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 5,410 reviews

Reviewed 5 weeks ago

walking distances at terminal 2 where they fly off are ridiculous, from security to gate 20min if you walk quickly. Knowing and using AUA since years i was really disappointed this time. took the 6 am flight in business to Vienna and arrived on time and hungry in the morning. they served smoked salmon at this time in the morning and a watery scrambled egg, really disgusting. missing the good old times with a cold sausage cheese platter and honey and jam.
the WLAN doesn't really work which was dissapointing as well

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Thank R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2018

I was not aware that this was a so-called 'light' flight, and was therefore not expecting to be charged extra for baggage - £100 extra in my case, just for one average size item of checked baggage

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Thank TrP683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2018 via mobile

They just launch premium eco this year. Should study good or bad things others who had this class before? Anyway worse than expected.
Seat not comfortable. And dirty under armrest and inside food tray. Shown how hurry of cleaning up.
Male crew seems in hurry and discriminate asian. I asked for red wine and coke with ice. He just gave me red wine and said 2nd drink later. Afterall no serve drinking but tea or coffee.
2nd meal asked for coke with ice. He said no ice all melt. Fine but everyone got 1 can but he poured me a plastic glass.

No more OS and i think premium eco does not work properly for other airline too. Not worthy to pay double but nothing more than a bit longer leg room. Woukd pay more or find good deal for bc.

Thank mayflycy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2018

Flew VIE to LHR. VIE had long queues for security in the transit zone. The flight was cramped with thin hard seats. Little to commend. A relief to get off.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Baldrobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC