So, two legs. Total of five hours of flight time.

Overall—I’d rate Austrian as equitable to Ryan air or other discount carriers and consider my experience in their care to be below average / poor.

Leg Room. Terrible. Add to it that there’s not enough overhead space on their poorly designed aircraft, with their demanding flight attendants forcing smaller items in front of you (despite some people brining a ridiculous amount on board) and if you’re over 5’8”, I’d choose a different airline.

Seat Selection. Haha. Don’t bother. I paid for a “bulkhead” and considered upgrading to business. Well. Business is a joke. Middle seat free but otherwise same disappointment. For 280 Euro? For one leg?? Haha. I’m not a fool. So I thought! Turns out I am… because the bulkhead isn’t a bulkhead… it’s just normal seating. Lovely. Don’t waste your money.

Refreshments. Terrible. In the entire experience, I was offered water twice (in a cup, not a bottle or carton) and a chocolate piece once. 🤣. Thanks. Also, think about sustainability Austrian! Paper cartons over plastic cups please. What a waste.

Attitude. There are a lot of space issues on these planes. Flight attendants try their best, but they’re clearly annoyed pretty early on. Oh… and don’t expect a friendly attitude at check-in either. It’s a pandemonium.

Vienna Airport. Meh. I usually fly through Istanbul or Munich. I’d highly recommend either of those over Vienna—which is small in comparison and thus has none of the amenities. Every food offering in Vienna had a long line. Bathrooms were clean. I guess that’s the one plus.

The flight was ok, but I pay a lot of money for these flights and they don't give us not even a snack that is worth.

What happened is that on a 3.5 hour flight, they only gave one chocholate bonbon. ONE!! And I kindly asked the flight attendant of I can get another one, to what she said: "No, we don't have enoguh bonbons." (They have huge tray with chocolates, by the way)

Wow! For the money we pay they should be more careful with us.

Compared to Air Serbia, where on two hour flight they gave us bottled water and sandwich.

Shame on Austrian Airlines. To turn down a plight for one more chockolate candy from a passanger in 3.5 hour flight.

After taking off and being in flight for almost an hour we were told that the plane has to return to Austria because there was a baggage aboard the passenger of which had not boarded the plane...
Imagine the horror of the passengers after hearing this bogus excuse.
Return we did, sever Austrian Airlines' associates met us and told us to stay at a nearby hotel until our next flight which was to be after 2 days.
I couldn't do that as my visa was expiring the same day.
So I had to stay at the airport, all night, waiting for the Austrian airlines service center to open at 5:30 so that I could find an alternative route home.
An extremely rude and hostile lady booked a flight for me to Frankfurt and eventually home. For which I am grateful to her.
I am also very grateful to on Austrian airlines associate (unfortunately didn't get his name, he had dark hair and was wearing glasses).
He treated everyone with kindness and understanding, even though everyone was angry and shouting.
He also offered me a night stay kit, for which I am also thankful. At least there was a single decent human being at that airport.
Everyone at the Austrian international airport was rude an d hostile in general.
I think josep borrell should visit this place before calling the rest of the world a "Jungle"...

Rip off canceled my Tel Aviv leg of trip no partial compensation. Then some how return leg got canceled had to pay again. Then did upgrade to economy plus supposed to have 2 checked bags and they still charged me. Con artist tip off

Extremely bad service and website. Impossible to receive your invoice in the name of a company. An inspection should be sent here.
There's an option to enter details for the invoice, but regardless of that, you still receive the wrong data on invoice. EU Inspection should be sent here.