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“Love their customer lounges, the turbo-props aircraft, not so much.”
Review of Bangkok Airways


Reviewed 3 weeks ago

I have a high opinion of Bangkok Airways flight experience, their jet aircraft are newer and better maintained than most in my view. However, I have flown twice on their turbo-prop planes and have not really enjoyed that experience. A bit more cramped seating but I was unaware before the flight of the non-jet aircraft and it was a bit of a shock. Outgoing from Suvarnabhumi ok but returning from Trat the landing was, I thought, close to a wing tip hitting the runway as the plane lurched hard left and tyres screeched being off centre too much. I don't think I was alone in being concerned, a disconcerting end to the flight.

Date of travel: July 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank donmountford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

Professional from the get go
Check in easy. Ground employees and flight crew were so friendly Even though the flight was barely an hour long we were served an amazing meal.
Flights to and from were on time

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
Thank killay2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Bangkok Airways is an amazing quick, efficient way to get to any island in Thailand. This was our 4th time flying with them. 50years Anniversary and wonderful. Tiny package with a big heart. Everything you need for a 1 hour journey. Professional stewards and stewardess’s. love everytime we travel with them.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

It was a short flight from Bangkok to Phuket. They served a hot meal and limited drinks. Make sure if your a vegetarian or fish only eater please let them know in advance. The airplane was clean and safe. When you are flying domestically in country there is a ONE check in bag limit. The max weight is 44 lbs about 20 kilograms. They charge a heavy fee 60 baht... for each kilo over. Limit the size of your carry on. To the small industry standard. The flight attendants were very friendly and English speakers.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank seemyeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Premium economy is basically normal economy seats with the middle seats of the narrow body Airbus A319 left unoccupied. Leg room was OK, service was great we were even given a meal and a beer on a very short flight plus a basic vanity pack. You also get 30Kg luggage so definitely worth paying the extra

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ivebeenobalitoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC