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“Terrible Experience would not recommend”
Review of Bangkok Airways


Reviewed July 20, 2024

Terrible airline. If I could give 0 stars I would. Flight changed numerous times. No help from staff at all. Would not recommend this airline.

Date of travel: July 2024
2  Thank Aoife K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (4,811)
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6 - 10 of 4,811 reviews

Reviewed July 20, 2024

Diabolical customer service. Flight delayed 4 hours, we were left waiting at the airport all day long and they didnt care they didn’t do one thing to help. Flight time changed 4 times. No interest in putting us on an early flight of helping any way at all. Disgraceful treatment of customers. AVOID LIKE THE PLAGUE!!!

Date of travel: July 2024
2  Thank Travel60929887984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 15, 2024

Flight Delayed 11 Hours!!! 3 call backs!! they gave us a 3 dollar meal voucher... WORST AIRLINE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Date of travel: July 2024
    • Seat comfort
    • Customer service
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    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Jim B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2024

Second time I am using this lovely airline, I particularly appreciate their free lounge at BKK airport, their courtesy free corner in Koh Samui, offering free drinks and snacks,
the cute and so-friendly airhostess, the colorful aircrafts.

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank 794aristiden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 11, 2024

What a fantastic flights we had to and from Bangkok and Koh Samui wonderful 5 star service immaculately dressed cabin crew, in flight meals and drinks all served in 1hr 15 minutes, we will certainly be flying Bangkok Boutique Airways again

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank geoffclews28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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