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“Staff were amazing”
Review of Bangkok Airways


Reviewed August 9, 2024

Our incoming flight to Bangkok was delayed and we had to reschedule… Bangkok airways staff were amazing and managed to get us on a later flight… thank you so much to the counter staff that made it happen - very appreciated

Date of travel: August 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Check-in and boarding
Thank AussieQlder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (4,811)
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5 - 9 of 4,811 reviews

Reviewed July 20, 2024

Terrible airline. If I could give 0 stars I would. Flight changed numerous times. No help from staff at all. Would not recommend this airline.

Date of travel: July 2024
2  Thank Aoife K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 20, 2024

Diabolical customer service. Flight delayed 4 hours, we were left waiting at the airport all day long and they didnt care they didn’t do one thing to help. Flight time changed 4 times. No interest in putting us on an early flight of helping any way at all. Disgraceful treatment of customers. AVOID LIKE THE PLAGUE!!!

Date of travel: July 2024
2  Thank Travel60929887984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 15, 2024

Flight Delayed 11 Hours!!! 3 call backs!! they gave us a 3 dollar meal voucher... WORST AIRLINE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Jim B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2024

Second time I am using this lovely airline, I particularly appreciate their free lounge at BKK airport, their courtesy free corner in Koh Samui, offering free drinks and snacks,
the cute and so-friendly airhostess, the colorful aircrafts.

Date of travel: July 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank 794aristiden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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