Our incoming flight to Bangkok was delayed and we had to reschedule… Bangkok airways staff were amazing and managed to get us on a later flight… thank you so much to the counter staff that made it happen - very appreciated
Our incoming flight to Bangkok was delayed and we had to reschedule… Bangkok airways staff were amazing and managed to get us on a later flight… thank you so much to the counter staff that made it happen - very appreciated
5 - 9 of 4,811 reviews
Terrible airline. If I could give 0 stars I would. Flight changed numerous times. No help from staff at all. Would not recommend this airline.
Diabolical customer service. Flight delayed 4 hours, we were left waiting at the airport all day long and they didnt care they didn’t do one thing to help. Flight time changed 4 times. No interest in putting us on an early flight of helping any way at all. Disgraceful treatment of customers. AVOID LIKE THE PLAGUE!!!
Flight Delayed 11 Hours!!! 3 call backs!! they gave us a 3 dollar meal voucher... WORST AIRLINE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Second time I am using this lovely airline, I particularly appreciate their free lounge at BKK airport, their courtesy free corner in Koh Samui, offering free drinks and snacks,
the cute and so-friendly airhostess, the colorful aircrafts.