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“No complaints at all”
Review of British Airways


Reviewed April 5, 2018

Booked a holiday thru British airways for March to Torremolinos. Had a choice of flight times but just went with the cheapest, 11am take off, very easy bag drop at gatwick, had already checked in online and got our seat numbers, didn’t pay extra to select them and we was seated together. Very minimal queues, where as the check in desks did have a lot longer queues. Due to one passenger deciding not to fly his case had to be unloaded which meant a delay of 45 minutes but this wasn’t the airlines fault. We arrived only 10 minutes later than scheduled so this was good. Straight thru immigration and passport control and bags were out very quick. From getting of the plane to getting in the taxi was less than an hour.
On the journey home we went to the check in desk, waited 5 minutes, then 10 minutes or so to get thru security and just waiting for our flight, Malaga airport is quite nice, not too big, enough shops and restaurants/bars to keep you occupied until you board. Again seated together on the way home too, took off on time, laneded slightly early, bags out very quick and off we went to collect our car.
Would definitely use ba.com again, for price and service
For some reason my iPad won’t click on the stars but I would give 5 stars on all aspects

Thank lorrabell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,187 - 8,191 of 35,770 reviews

Reviewed April 4, 2018

Whenever we fly from Mumbai to Toronto and back, we prefer to fly BA, via LHR, because of its convenient flight timings, connections and service. Since we break journey at LHR, it gives us time to relax at the airport, have English breakfast at the Giraffe and do some shopping.
Both, the ground and in-flight staff/crew are very polite, courteous and helpful. However, we have one grudge that in the name of economizing and cost cutting there are certain in-flight services which have stopped over past few years.

Thank HomiyarB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Does what it says on the can,
Flight was late leaving but made up time.
On board catering as good as other short haul airlines
Booked early as part of a deal, so v competitively priced
T5 excellent for parking etc

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

BA is always our first choice to Valencia. But we are very much price conscious.
We traveled on a Sunday morning in late March 2018.
All seemed to be going well. Boarded OK, but, the plane needed deicing befor we took off by Gatwick ground crew. They ran out of deicer. I think we took off 1.5 to 2 hours late.
The captain and crew kept us imformed though out the time serving complementary drinks.
We just put it down to unfortunate circumstances. .

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
Thank Liam_of_Hove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

We had a great flight recently from London Heathrow to Barcelona. Spent the extra money to fly Business Class but thought the money was well spent. Enjoyed the BA lounge at Heathrow, the priority clearance through security, the extra leg room on the flight and the service on board. The meal was excellent and the flight attendants very pleasant and efficient. Had a minimal wait for our luggage in Barcelona and were on the way to our hotel.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Curlew1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC