We flue this route a number of times . This last flight was on September 4, 2018.
The usual aircraft for these route ( Austin- London-Austin ) is a Boeing 747, Jumbo Jet.
These are older planes and are in need to major update and repair. The plastic was getting off the wall in a few places close to my seat . The entertainment system is old , and dated. And the food was terrible on this flight. The service was fine and cabin configuration in business upper level is comfortable. I wish British Airlines will change aircraft on those flights to a newer, more up to date planes. The flights from Austin to London are always full capacity and thr tickets are not chip at all, and expectations are not met .