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“Good experience. Crew nice but a bit remote”
Review of Cathay Pacific


Reviewed 3 weeks ago

Crew were polite, nice and attentive, but up to a point.

Meal time was first class but the little things like "would you like a top up of your wine" were lacking.

Once the lights were off the crew disappeared. Maybe because it was a night flight?

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rama1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 - 235 of 11,287 reviews

Reviewed 3 weeks ago

Great flight,meals were excellent. Departed on time and arrived ahead of time. Staff provided excellent service

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Thank michaelbrearley156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good service from booking in to landing at Hong Kong and onward transit to Beijing. The seats and surrounding area were roomy and the food was better than most airlines. On line check in is 48 hours before the flight which enables you to concentrate just on last minute packing the day before the flight. I would certainly do a long haul flight with them again

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We used to love flying Cathay Pacific because of their amazing airline food, endless snacks, and excellent customer service. It's been 6yrs since our last flight with them, but I was shocked that the quality of the food had gotten so bad on our most recent roundtrip flight to HKG from SFO. The hot food looked bad and tasted horrible! There was a British guy on the flight so upset with the food, he complained that it was not edible and pleaded that HQ needs to change the quality back to the way it used to be.

    • Seat comfort
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    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Jilena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I recently flew Cathay Pacific direct from YVR to JFK. I highly recommend flying Cathay Pacific. The check in and boarding was smooth, I got two free checked bags (I only had one) and a free meal. The plane was clean with comfortable seats in comparison to some other airlines. The flight attendants were also very friendly and attentive. Thanks Cathay Pacific, I will definitely book a flight with you again in the future when the opportunity arises.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Allison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC