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“Delay & delay ....”
Review of Cathay Dragon (Dragonair)


Reviewed April 4, 2018

Flew last week for a very short trip to Bengalore. Flight delayed on both sectors by more than 1 hour.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank FoodmasterhkH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 - 237 of 1,217 reviews

Reviewed April 4, 2018

While it was a short 4 hour flight to Hong Kong from KL, the service rendered by its flight attendants were nothing short but impeccable. Most importantly there were no delays. The seats and flight itself were comfortable and relaxing. The meal service was amazing and my children had a lovely time watching their wide range of movies and playing games on their entertainment console. The take off and landing were really smooth compared to some other airlines I have been on. Other than that, I couldn't fault the airline in anyway - it just happen to be one of the best flights I have been on.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank gemstar1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Quite a short distance travelling from Sanya to Hong Kong (about 1 hour 20 minutes). Everything appears fine from booking to check-in to boarding to flying to landing. Services are more than good, as expected. Good control of timing even though it is very likely to have delay in China airports. A really comfortable and relaxing flight experience !!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank shysomly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Excellent food, great service, comfortable seats, will fly with them again. Much better than Vietnamese airline and that route

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank stephane3361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

Flight was alright, nice and friendly staff even if not of them could communicate in English. If you are taking a connection fly, of course expect a reduced quality of services compared to Cathay Pacific. I can not really give a Quality for Money valuation because my company organised the flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sgambo1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC