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“Moder aircraft with good service”
Review of EGYPTAIR


Reviewed February 23, 2018

Very good courteous service, tea coffee offered on short flight, comfortable seats with sufficient leg room

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed February 22, 2018

Quick check in, the staff at counters are friendly and ready to help. The boarding process is fast. The meals are not good in options and not enough. Cabin crew not friendly, seems that they are doing to you a favor! Delivery of baggages are slow.
If you can choose another airline, do it!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank OctavioMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 22, 2018

This was our first time we were traveling by EGYPT AIR. We chose this airline as it was our first trip to EGYPT and the air fare we got on the EGYPT AIR website was very reasonable. We had a round trip ticket from NY to Cairo and Medina, Saudi Arabia to NY, with an interim flight from Cairo to Jeddah, also by EGYPT AIR.
The service in general was very poor, with very rude, arrogant and often lazy air stewards who were more in a rush to serve the food and vanish for hours together rather than answer any other needs of the passengers. When we asked if we could get any PEPSI with the food, the steward rudely told us that the only drink he could offer was 7UP, which was fine but the tone of his speech was very disrespectful.
In a span of 3 weeks , we used EGYPT AIR 4 times, and we were very disappointed with the service right from the check-in till the arrival at our destination.
The icing on the cake was when we arrived from Medina to Cairo, enroute to our flight to NY. We had a 10 hour lay over in Cairo and the Customer service at Cairo airport was treating the TRANSIT passengers with total lack of courtesy . They we laughing and joking among themselves. When we asked any questions, they were very rude. When we asked for hotel accommodation for our overnight stay, it took them more than 2 hours to arrange for a hotel for us and they gave us a poor quality 1-star hotel in Cairo airport. Overall, it was a very disgusting experience with EGYPT AIR all through for myself and my wife during our travel .I would not even give it a
1 star for the level of service we got. we do not recommend this airline to anyone who travels to Egypt or the Middle east. It would be more preferable to pay a little bit more and get a more reputed airline such as EMIRATES or ETIHAD for your travel needs to the Middle East or Egypt from NY. STAY AWAY FROM EGYPT AIR.....

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
3  Thank Kaladoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 21, 2018

Have flown with Egyptair a number of times, very impressed, on time, organised, booking in is very very easy, food is good, I am a vegetarian always tasty, soft drinks also included (dry flight, no alcohol). Tickets are more expensive than most airlines flying to Sharm El Sheik via foreign airports. Would recommend, easy when in transit via Cairo.

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    • Value for money
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Thank blob54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 20, 2018

i tried it several times internationally and domestic. some flights are comfortable and some are not. my flight from casablanca was good and comfortable. domestic was fine as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank whocarezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC