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“Horrendous - never again”
Review of EGYPTAIR


Reviewed 4 weeks ago

The airline, Egyptair, was very outdated for both there and back. The food I couldn’t eat as it was spicy chicken or beef. My partner didn’t eat it on the way back as it was unpleasant. We were only offered two drinks on a 5hr flights on the way there. On the journey back we were offered one drink as apparently, they said you had to go to the back of the plane to get a drink if you wanted one. This should have been made aware to passengers. The plane is dirty, there was a sticky sweet of some kind stuck on my seat, so I had to use the inflight emergency card to sit on to protect my clothing. It’s a grubby plane to say the least and the staff aren’t very good with their English and consistently looked miserable if you ever saw them. There was no AC on the outbound flight and the TV didn’t work properly, making a 5hour flight very uncomfortable. On the way back someone had ‘been very poorly’ in one of the toilets and the staff did clean it but not with bleach or sanitiser so I was worried to use it, having already spent a week in on the boat in my cabin poorly. My partner just held it in as he didn’t want to risk it. As a result of no food on the plane outbound I last ate at 12pm on the day of departure, the flight left at 2pm and I didn’t eat until the following day as we didn’t get to our hotel until gone midnight. Let alone have adequate fluids, and after the heat I felt extremely unwell.

Date of travel: November 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank 850cerit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (5,131)
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24 - 28 of 5,131 reviews

Reviewed 4 weeks ago

The Egypt Air flight from Sharm El Sheikh to Cairo, scheduled at 7:10 AM on January 11, 2025, was delayed for 9 hours. This caused me to miss my connecting flight to Switzerland. The customer service, particularly Milad, was extremely aggressive and unhelpful. I strongly recommend avoiding Egypt Air if you have connecting flights. It was a frustrating and disappointing experience. Never again will I trust their services.

Date of travel: January 2025
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank R4292NBahmede
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Egyptair canceled our flight with no notice to anyone. When the travel agent called to inquire, she spent a long time trying to reach appropriate people, whose response was: "what's the problem? we rebooked them 48 hours later" Don't bother.

Date of travel: January 2025
Thank HelenB128
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Air hostess are not friendly at all. No smile and rather arrogant. Had to ask two or three times for anything. Air hostess handed us the tablecloth before the meal. Her name is Sara Al sheikh. Food wise she was making it difficult.

Date of travel: January 2025
Thank Bina S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Egypt Air is absolutely awful. When we got into the airplane we did not receive a blanket or headphones apparently there was not enough for the whole plane, even though we saw blankets stored above us. The plane was very unclean and still had litter/trash in the seats. The staff were very aggressive and rude, no help at all. I am very dissatisfied with this airline.

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jayde W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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