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“Fantastic Flight ”
Review of Emirates


Reviewed April 4, 2018 via mobile

What separates Emirates from the rest is the level of care offered onboard. It all starts with the Chauffeur Drive experience. I booked a codeshare flight from Melbourne, so I was eligible for it. Makes the whole getting to the airport experience seamless and easy. The Emirates Lounge at Sydney Airport is very tired and is due for a revamp like many of their other lounges globally, but still provides the Emirates touch.
The flight itself was delayed by about 20 minutes, but the plane arrived on time. The flight attendants were attentive without being too attentive.
The seats were comfortable and made for a relaxing experience.
The food was lovely, with plenty of flavour and variety and the beverages options were plentiful.
The onboard bar adds an extra touch that gives you a more interactive experience with other fellow travellers. A great little touch only Emirates do is offer for a Polaroid photo in a nice little card to have as a souvenir.
The in-flight entertainment was fine without being great. The options were plenty, but there weren't a lot that covered multiple genres. I found the Wi-Fi to be standard (but I'm not complaining about that, because I mean, in-flight Wi-Fi for free throughout the entire flight!!! I'd say yes any day!). The amenity kit has the be the most practical kit in the sky today. One for each sex, the male kit has your typical toothbrush and body lotion, but also includes a shaving kit and shaver balm for afterwards, along with a comb and deodorant (all essentials for today's business man), all in Bvlgari!
The only issue with this flight in particular, which I believe has nothing to do with Emirates, is when landed, the aircraft had to wait for an hour before diembarking commenced. This was due to another plane needing repair and therefore couldn't leave the gate. I would blame this on Bangkok Airport staff and services for not quickly using an alternative, instead, waiting an hour to use that alternative. Overall though, excellent flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank danielrp97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,109 - 7,113 of 41,378 reviews

Reviewed April 4, 2018

Nothing to write home about really. Some smiley staff and some surly ones.Didn't expect more didn't expect less. Big airline, big aircraft and you're just a number.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Surachai T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Perfect... I am frequent traveller and always choosing EK and will always be. Excellent service but sometimes no available blanket so i have to request. All crew are helpful and kind.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Winnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Emirates are a great airline. Even though my flight was economy they make you feel that every client matters to them. They have a vast array of entertainment on board, including all the latest Blockbusters. They are a very diverse airline and cater for people from all over the world serving great food that suits every palate. My fight back from India was completely full and the staff managed brilliantly.

Thank Veronica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

I’ve been trying out all the different airlines each time I travel to Australia this time it was emirates turn. They were reasonably priced for a seats all of their seats come with a tv screen so you can choose something to watch while you are in the air. They do dinner service which includes everyone on the plane your air fare already comes with it. The seats were comfy. The staff were professional, and you seats also include a unused pillow for yourself. I would recommend Emirates as you get more for your money other places you have to pay extra for additional entertainment and food.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank MaraB2191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC