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“Adequate international, Dysfunctional Internal flights”
Review of Ethiopian Airlines


Reviewed 4 weeks ago

All faith in the airline to safely deal with international travel but internal transfers were dysfunctional and unpredictable. Official flight notifications contradict reality, and twice the staff didn’t know what time flights were taking off.
Tip....... be very aware, and always double check everything you’re told.

Date of travel: February 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 - 51 of 3,622 reviews

Reviewed 4 weeks ago

I had an uneventful flight from Addis Ababa to Washington Dulles. The seat was comfortable but it was a bit of a struggle to get it to convert to the flat-bed position. The movie selection was a bit weak but I found a couple that I watched anyway. The food was OK but nothing to get excited about. The flight attendants were responsive whenever I asked for something but they spent most of their time in the galley. The plane was a Boeing 777 that has probably been in-service for quite a while. The seat configuration in Business was 2-3-2 and it lacked a lot of the newer amenities like direct access to the aisle for all. The business lounge in Addis was OK but no where the quality of some of the European lounges like Frankfurt or Zurich. All-in-all, it was a decent value for the fare that I paid.

Date of travel: October 2018
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Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I have travel for many years with Ethiopian Airlines both internationally and domestic flights around Ethiopia. The long haul trips are good, the food tasty for airplane food, plenty of fluids during the trip. Available drinks throughout the trip, tea, coffee etc.Domestic travel provide snack and cold drinks, one of the few remaining that do! The airline attendants are sweet and kind.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ruthethiopia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I approached my flight with Ethiopian with some trepidation as a friend of a friend had a bad experience with them. However, I found them to be absolutely brilliant. The planes were new and spacious, the fare to Cape Town was only 514 pounds, which included two pieces of luggage of 23kgs each and I could book my seat completely free of charge. The stewardesses were delightful and helpful and the meals were delicious and were not highly spiced, which I do not like.
Finally, the weight of cabin luggage was 7.5kgs and they checked to make sure that this weight was not exceeded.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ellebarber2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Traveling with etiopian is never a pleasant experience. the food on board and quality of service is low and unfortunately transiting through addis airport is always awful.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC