Plane comfortable and food OK. Price of seats good and our travel company were able to choose our seats before we checked in online which was good. In flight entertainment system was dire as were the uncomfortable headphones. The film kept stopping and I had to start again and then choose 'continue viewing option'. This happened on the flight out and back. Also the high number of announcements that were spoken so fast to make them impossible to understand drove me mad. Coming into land at Heathrow the crew did not check seat belts nor seat positions. They were nowhere to be see. Overall OK but inflight entertainment was the worst thing really.