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“very nice business class”
Review of Etihad Airways


Reviewed February 19, 2018

very nice business class, with plenty of leg space ....
service was good, I would take EK again ... !

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Hans-Jürgen Seb... F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded February 20, 2018

Sounds like an EY flight :) We hope to see you on board again. *Zozo

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2,366 - 2,370 of 11,236 reviews

Reviewed February 19, 2018

4 weeks ago I flew with Etihad to Sydney to visit my niece, I gave a mixed review and wasn't sure based on part of my experience if I would fly with them again. Well based on my return journey I would. The check in was quick and efficient and extremely helpful, very chatty 5 stars. The cabin crew on both legs of the flight were delightful, nothing was too much trouble. The food was tasty on the first leg (EY455). On the second leg of the flight the crew were amazing, they worked well together and laughed and joked with many of us. We were served breakfast and there were plenty of snacks during the journey. I like to have a Gin and tonic and when requested it was express service. Please thank the lovely ladies on flight EY19 they made the flight so enjoyable. I have filled out the Eithad guest membership card to fly with them again.
5 stars well done very impressed.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dbgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded February 20, 2018

Thank you for giving us a good rating and for recommending us to other travelers. Our crew will be very happy to hear this :) We hope to fly with you again. Have a good day. *Zozo

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Reviewed February 19, 2018

Love flying with Etihad. Even economy is OK. The only negatives were the strange (and rather unpleasant) hot sandwiches they serve. I also had a problem with the 240V socket in both mine and my wife seats. Having said that the flight was decent and both left and arrived on time. Entertainment system is also pretty good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded February 20, 2018

Thank you for your review and for choosing us as your carrier. We are happy that you enjoyed your flight and we are looking forward to fly with us again. *Zozo

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Reviewed February 19, 2018 via mobile

I recently took an extended vacation to Dubai India and Nepal. I flew Royal Jordanian from Chicago to Amman and Amman to Dubai. Coming home I flew Eihad from Kathmandu to Abu Dhabi and Abu Dhabi to Chicago. Even though Etihad is very highly rated ....the aircraft ,the staff ,and the food were far superior on Royal Jordanian. Royal Jordanian was probably the nicest flight I have ever been on. The Etihad Lounge in Abu Dhabi was very nice however.

    • Seat comfort
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
1  Thank TOM G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded February 20, 2018

We appreciate you took your time writing about your experience with us. Hope to fly with you again to provide you a better experience. Thank you. *Zozo

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Reviewed February 19, 2018

Check in staff were very brusque and quite rude....not welcoming at all. No amenities pack with your standard travel toothbrush, etc. The seat recline didn’t work. No menu card informing passengers of food choices although when the stewardess served food no choice was given. Never really saw the crew again after being served breakfast. No extra drinks service offered during the whole flight of nearly 7 hours except for with a pathetic snack an hour before landing. Pretty sure you are supposed to stay hydrated when flying! Very bad turbulence also and no announcement from pilot to calm people. Oh and the quiz game on the entertainment system was about 4 years out of date - think the plane may need a refurb! Horrid flight!

3  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded February 21, 2018

Hi Karen, we're sorry to learn about this. We appreciate you took your time writing about your experience with us. Would you mind submitting your details on our website under the tap "About us - Contact us - Feedback", so we can have our case officers to review what has happened and be in touch with you? Thanks! *Ivy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC