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“NO WATER”
Review of EVA Air


Reviewed April 22, 2024

Flight attendants forget about you after 2 hours in the flight, didn't offer water, cocktails, snacks,.. food was not good.

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Mike S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (7,353)
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67 - 71 of 7,353 reviews

Reviewed April 18, 2024

Eva airline is terrible. Most of the cruise members were very rude and very impolite. Seating areas are not very clean; the food is horrible. I will not travel with EvaAir again and will not recommend to anyone..

Thank tuanquyt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 17, 2024

I'm a Thailand lover and as someone who works at the airport used to Fly with Thai Airways. I have been chatting with different Passenger's and they many of them said Eva is very good and recommended it so I booked with Eva this time and I have to say is not fair to say they are good because they are Amazing and one of the best in T2.
Debbie Airline Supervisor was so great and helpful and all I can say it was one the best flight ever with great service, food and entertainment on board.
Looking forward to fly with Eva very soon and recommend it to everyone because everythings was so great and definitely is a 5 star🌟 airline 👍
Debbie and everyone in Eva Airways T2 LHR thank you so much and please do what you are good at and thank you for being so friendly and helpful 🙏

Date of travel: April 2024
Thank Mehrdad V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 17, 2024

Wanted to make changes in rez but they don't answer the US phone. Entertainment system didn't work for me and half the passengers on the long, long flight. After finally responding to complaint they offered a measly $70 flight credit they know I'll never use. And they mistakenly credited mileage to an EVA account instead of United contrary to their promise.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank John S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 16, 2024

I flown with eva multiple times on long haul trips (at least 4 flights, all of them 12+ hours long) And it's a great and flawless experience. I was really shocked to see so many negative reviews on tripadvisor but i guess if you have a problem you're more likely to complain and leave a bad review. Anyways, food quality was quite nice, the planes look shiny new and all trips were overall smooth. Recommended.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Alessandro S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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