Firstly to comment on the review by Christine. The Australian immigration card only being in Chinese was a problem for me as well. Surely, this is the Australian Immigration office's error in not having dual languages on the card, not the airlines fault and any complaint should be directed there. Secondly I ordered a special meal from Tel Aviv to Beijing and fruit platters on the rest of the journey. The special meals were terrible! But the fruit platters were great! Thirdly our flight from Changsha to Beijing was apparently cancelled and on arrival we were rushed on to another connector flight. The problem was that check in at Beijing only commenced 3 hours before the next flight and we arrived 6 hours before, and had to sit around an empty terminal until check-in opened. In all other aspects, aircraft, staff and generally flights were above average.