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“On time”
Review of Iberia


Reviewed 16 January 2018

Ibeia is almost allways on time. This is the best. Seart in economy class are not very confortable bust there are better in the two motors Airbus 330 (the short one) The worst are meals above all breakfast, insane and cold, very cold

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank csanz27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 107 of 9,105 reviews

Reviewed 16 January 2018

Forgot our luggage and had to wait 2 days for it to resurface. Not impressed at the £60 compensation which was only told to us after we had the bags returned as you needed to spend it to get it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank sparks105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018

Terrible service from the start...trouble checking in online both ways. Travelled with my daughter and our 1 year old granchild...asked for an extra blanket for the baby and was told they don't have extra...they never asked if we needed anything for the baby...
On our return the check in attendant LIED ...she told us we had the seats where you could have a cot for the baby..that was not true. A rude passenger in front of me reclined her seat straight away...when the dinner was served, we asked the flight attendant to ask the passenger to lift her seat...we were told that she can't because the passenger is sleeping...SO I DIDN'T have dinner. The seats are already very tight, with a reclined seat in front of you how can you have dinner. The attitude of the flight attendant was just so rude and disgusting.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 0409liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018

We experienced wonderful service, good food and wine, plenty of leg room and very comfortable seats. Check in at gate was fairly quick and most painless--the agents were melding two line in to one and did not do a great job of that.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Darius C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018

An overnight flight back from Panama - we had a reasonable evening meal - but no breakfast ... not really Iberia's fault as for the last 3 hours of the flight the seat belt signs had to stay on - so no meal service , nor drinks and very limited access to the toilets !!

There were hurricanes wandering around the Atlantic at the time so I guess we did well just to get across the pond. But I had to think of all those folk who had paid the full whack to travel Business, as they didn't get any service either !

The staff were pleasant and attentive and the in-flight entertainment was to a good standard.

I had paid for legroom and it was well worth while.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC