Our flight from Chicago to Madrid on 6274 was better in terms of service and food then our return flight on 6275. This is the only direct flight from Chicago to Madrid. It makes more sense to go non-stop.
The cabin and bathrooms on flight 6275 were not as clean as they should be. I feel that cleanliness is a must, especially in Business. Some of the flight attendants were not as attentive as they should. My travelling companion, seated next to me requested coffee with his snack. When I asked for tea, they told me that I would have to wait, they were only doing cold beverages. When we boarded, we waited a good fifteen minutes in the airport gate hanger while they fueled the plane. This should have been done before they began to call business and people needing assistance.