Iberia is genuinely one of the worst companies and IS the worst experience I’ve ever had in my life. My family and I have been kicked off two flights in a row after we refused to pay for our bags twice on one flight. After expressing our anger for this the customer service sent us to line after line after they didn’t feel like dealing with our issue. They have no sympathy or care for customers and are simply to lazy To run a proper company I despise Iberia and do not recommend every flying it. If flying to Spain requires flying Iberia, don’t even bother coming.