I was asked at the check in if I wanted an earlier flight as I was early. I decided to come forward an hour to the 1650 from the 1755. The 1755 came and went and Iberia had to get a larger aircraft. We were over 2 hours late and the correspondence from Iberia was zero. Utterly shocking. I missed my connecting train in London. As for T5 Heathrow that made the flight even worse.

Don't fly Iberia if you can avoid it. When things go wrong they leave you high and dry. They changed my connecting flight to Geneva due to delayed first flight without any choice, and then sent a link for hotel which they had entered the wrong dates on and so it doesn't work. Useless and incompetent

HORRIBLE LOST ALL FOUR OF MY BAGS. I got only 3 back after 3 days and the 4th one was still lost and they couldn't get it back to me. I was also delayed 2 hours. All they kept saying was the bag is lost. Horrible experience. Also the women at the desk in Ibiza Iberia was so mean and wouldn't let us get the bags after they landed and told us to come back the next morning after I was crying because my flight was at 4 am and we wouldn't get our bags.

I’ve been flying with them for years, but in 2024 I haven’t been on a single flight that wasn’t delayed over 1 hour. Don’t recommend it. Also forget about any sort of explanation

Same problem as everyone else on here. Lost our baggage and couldn't care less. My wife worked for British Airways for 13 years so spoke to people she knows at Heathrow and they confirmed her bag was put on the plane. Iberia have no idea where the bag is and all they are saying is "If it turns up we'll let you know". They are not even trying to find it. My wife has asked them to speaking to Baggage in Madrid airport and Iberia reckon they have no way of contacting the Baggage team in Madrid, which is a lie.