They ruined our holidays.

First, even if I had seats, I was in a party of three and they oversold the flight, so me and my family had to travel in different flights

Then, for the second flight, they lost the bag. They can't tell where it is. This is a 45 flight in a flying helix can (72 passengers) from a tiny airport.to another small airport, yet they oversold the flight, and lost our luggage.

Every time I flew with Iberia, something happened (missed connection, flight cancelled or postponed). I wanted to give them one more try and again they disappointed me. Never again. Fly any other airline. Don't be sorry like me.

Worst airlines. I paid to select a seat that was impossible to sit comfortably in on an 8 hour flight!!!. There was a fixed metal bar and box in the seat before me. I submitted a complaint and asked for a refund that was denied. DONT FLY IBERIA

Worst airline ever. book elsewhere. this airline will make you lose your flight and luggage. customer service in Barcelona Spain is useless. these people take advantage and looks like they all are in it, nobody wants to help and they asked us for $2400 per passenger to give us another flight. called customer support and they are all useless. very frustrating travelling with this airline. avoid it at all costs.

I was asked at the check in if I wanted an earlier flight as I was early. I decided to come forward an hour to the 1650 from the 1755. The 1755 came and went and Iberia had to get a larger aircraft. We were over 2 hours late and the correspondence from Iberia was zero. Utterly shocking. I missed my connecting train in London. As for T5 Heathrow that made the flight even worse.

Don't fly Iberia if you can avoid it. When things go wrong they leave you high and dry. They changed my connecting flight to Geneva due to delayed first flight without any choice, and then sent a link for hotel which they had entered the wrong dates on and so it doesn't work. Useless and incompetent