Chose Jet Airways over Emirates from London to Mumbai due to it being a direct flight and was a few hundred pounds cheaper. Heard that the airline was ok so we were feeling fairly confident. Oh how wrong were we.
The most uncomfortable flight we have ever been on, my husband had to sit on a broken seat for over 9hrs .We did complain to the steward who after shoving it a few times declared it was ok. It wasnt !
The food was revolting, in over 40 years of travelling abroad this was the worst food i have ever had.
In flight entertainment was below average
Toilet cleanliness was poor. washbasin clogged up with "brown water" and floor was swimming in water!!
Verdict:- we wont use them again