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“Never Again !!”
Review of Jet Airways


Reviewed November 21, 2017

Chose Jet Airways over Emirates from London to Mumbai due to it being a direct flight and was a few hundred pounds cheaper. Heard that the airline was ok so we were feeling fairly confident. Oh how wrong were we.
The most uncomfortable flight we have ever been on, my husband had to sit on a broken seat for over 9hrs .We did complain to the steward who after shoving it a few times declared it was ok. It wasnt !
The food was revolting, in over 40 years of travelling abroad this was the worst food i have ever had.
In flight entertainment was below average
Toilet cleanliness was poor. washbasin clogged up with "brown water" and floor was swimming in water!!
Verdict:- we wont use them again

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank rjmLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,958 - 2,962 of 8,594 reviews

Reviewed November 21, 2017

We took this flight as a part of our journey from Chennai to Lucknow. The Flight a
was Fifteen Minutes behind Schedule. But this was not great as most of the Flights from Delhi were delayed on that day. The Boarding was Smooth. The Inflight service,though a Short Flight was excellent. I would certainly recommend this Airline

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • In-flight entertainment (WiFi, TV, films)
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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KRAMA200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 20, 2017

Well travelling with Jet is always a good experience. Right from the check in to the boarding everything is smooth and precise. The flights are always clean . The staff is always cheerful ans smiling. The snacks/food served is hot and tasty. Only reason for not giving 5 stars is somewhere they have cut down on the menu and quantity (maybe to save costs). Otherwise it is the best airline , which i always give a preference for travelling

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank vsa2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 20, 2017

It was was a good flight and was landing at a good time at HK for travelers checking in China/HK same day as per their hotel timings (2 pm).

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rohit780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 20, 2017

best indian airlines as compare to other airlines from india.Now its downgrading its food quality then before, there r very few option you can select from their menu, quality and quantity is ok,if they conduct survey on their food then they can b better ,

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 9_kamath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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