Jet2’s ground staff in both Manchester and menorca are amazing. Very polite and happy and extremely helpful. Couldn’t fault the ground staff one but. Shame the same can’t be said for the cabin crew onboard. Hardly smile, it’s like everything is a hassle to them. They ignore passengers and talk amongst themselves a great deal. One staff member my husband queried the price of a drink with was downright rude, we weren’t the only ones to make comment. They could learn a great deal from the ground staff.