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“updated aircraft with great service”
Review of Lufthansa


Reviewed 3 weeks ago

Newer air craft with personal screen on each seat. Great service, reasonable food and snack. Clean and comfortable. The only draw back is : when the front passengers put their seat in the recline position( it might be comfortable for them), but the head of seat( and the screen) would almost reach my nose. I pray for a considerate traveler in front of me but it did not happen. So I either stop watching the movie or do the same thing, to recline my seat a little bit too! But I didn't do such a great degree to make my back seat traveler complain!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank JKT1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

I was very pleased with my last trip on Lufthansa. Is nice to be greeted with a smiling crew in spotless uniforms and clean modern plane. The plane was not a big one, but was still pretty comfortable. The food was very good and the movie selection around 150 movie titles was awesome for the long flight. Nice touches of comfy pillows and thick blankets. Very pleased with this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank tanita75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I take this route usually each month and the flight never leaves on time.
Usually it’s late 20/30 mins, but a couple of times it was late for 2 hours.
They also don’t care about smoothing the connecting flights. Last time when it arrived with delay in Munich, it was after boarding time for the next plane. So we had to run between terminals, and the second flight was also delayed to wait for us.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank DianaC300011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flight was actually operated by one of their subsidiary airlines, Air Dolomiti, but was fine from beginning to end. No issues at all

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 567dales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

A1 all the way. A trouble free trip with assistance during the Munich transfer within 40 minutes.
Will use again that company.

Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC