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“Excellent service”
Review of Lufthansa


Reviewed July 9, 2019

When i was travelling to the Catania airport, i received update of the flight information and at the airport they already informed that i would have a later connecting flight to Brussels due to the delay of the first flight.

Date of travel: February 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Pierre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,141 - 3,145 of 36,019 reviews

Reviewed July 9, 2019 via mobile

Flying Lufthansa is a safe bet, not any surprises either way. The seat is fine but not spectacularly same with the food and service. If the price and time table is similar I would fly another airline next time, Singapore, Qatar or Emirates.

Date of travel: June 2019
1  Thank FredrikHalmstad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 9, 2019

The most disappointing business class flights I've ever taken. The plane was over an hour late to depart, forcing me to switch to a different flight in order to catch my connection to Berlin. The new flight (also Lufthansa) was ALSO delayed, but thankfully I was still able to catch my connection. Upon landing, bags were not unloaded because it was raining---and there were no instructions on what to do next. I ended up without my luggage for over 24 hours. And the airline was very slow to get back to me about this when I asked them to confirm the delay, for insurance purposes. Not impressed.

Date of travel: June 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank AlvinPang_Sgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 9, 2019

I have flown Lufthansa on a few occasions, and to date, I have not had a bad experience. The flight attendants are polite and friendly. Like most airlines, the meals and snacks in economy class could use some improvements.

Date of travel: June 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank gbdunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 9, 2019

I was looking for a flight That was as inexpensive as possible and came across one for economy lite with Lufthansa for $770. The only hitch was that we would only be able to take a tiny carry on. I joked about being bungeed to the wing for that price. I was stunned to find that the service and seats were comparable to deluxe economy with Delta only better. Trying to find a Lufthansa flight for my next trip.

Date of travel: March 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank teena1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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