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“A comfortable and entertaining flight”
Review of Qantas


Reviewed September 24, 2017

I always feel welcome flying this wonderful, as I've done for more than 30 years. It's comforting to meet familiar friends in the Qantas staff and have your flight needs attended to every competently.

Thank DAVID S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,034 - 6,038 of 13,069 reviews

Reviewed September 24, 2017

This was the first long haul flight on Qantas Economy for some time and although the staff tried hard there is not much fun in the cramped seats and unattractive food offering. It is no different to any other airline which provides the basics for the lowest cost. The toilets became dirty and the aisles difficult to walk in the dark because of legs and feet that protruded. The flight was also delayed about thirty minutes because of the late arrival of the incoming aircraft. Overall not a great experience but you get what you pay for.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Oldjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 24, 2017

Sometimes they serve very similar food on the connecting flights. I had prawn noodles for lunch on the CNS-BNE flight and chicken noodles for refreshment on BNE-ADL flight. There were other choices, but these were the only ones I could eat. That’s OK, as I enjoyed both.
As I was so tired, I slept almost all the way. The seat was comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RayParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 24, 2017

While waiting in the Cairns Qantas lounge, I saw Retro Roo II aircraft landing. It happened to be our flight to Brisbane. It was not docked to an aero-bridge, but had a stair case, just like in the olden days. This Boeing 737-800 aircraft was painted in the vintage Boeing 707 in the 1960s aircraft to celebrate Qantas‘ 95 years of history. But the interior walls were not any different from the other Boeing 737-800 aircraft, except the Qantas kangaroo logo having a wing.
I wished to see the old light blue walls with Australian wild flowers, that created real Australian atmosphere. They used to serve meals in ceramic dishes with silver cutlery in the international economy cabin in the 1960s. Nevertheless, I had a delicious prawn noodles for my lunch with stainless steel cutlery in the Retro Roo II Business cabin.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RayParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 23, 2017

As there wasn’t a good connection from Adelaide to Cairns, I had to spend four hours in the Brisbane Business lounge. It’s been refurbished and much more spacious than before. They used to provide soup for lunch, but not in this new lounge. There was a kitchen to prepare Mexican snack, but unfortunately it was too hot for me. But the Cairns flight was on time and served refreshment, which was just right.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RayParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC