Eight flights, Oz, Europe through Sth Africa over 7 weeks and all we wanted was to get home. Had used all our FF pts plus real money to be in PE on this long haul home.
Three days out checked "manage booking" and glad to see 38 AB ... get to airport , bumped to inside seats. Complained and was told (nasty little man) 'tough you didn't pay the $35.00 each to secure your seats"
That's Ok Qantas , no points left so no reason to fly with you again - shame Flight Staff tried hard