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“Best Airline operating in 2016/17”
Review of Qatar Airways


Reviewed 24 September 2017 via mobile

I have flew with Qatar many times in 2017 however on 24th September 2017 I decided to upgrade to Business class from Doha to LHR my first experiencing this. Wow what a wonderful experience it was. You are boarded first and separately to the economy class. I love the layout of the whole compartment too. Cabin crew were friendly and professional as always. I was surprised to see a bar on the plane exclusively for First Class and Business Class users only. It was like sitting on a private plane sitting there. The meal choices was good. I like the small touches of giving you a toiletrie bag and better head phones too. The whole experience was relaxing and stress free.
The seats were wide and comfortable, bigger screen to watch your entertainment on. Having experience First Class too l felt Business Class was just as good to be honest.
If you can afford to upgrade at least once I would highly recommend it. Especially as Qatar is a great airline company no matter what class you travel in. Well done to Qatar Airlines and your staff...keep up the high standards

    • Seat comfort
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank joecool1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 September 2017

We recently took this long flight to Auckland (the second time we have done this) and were as impressed as the first time. The lounge at Heathrow was very comfortable as was the first flight to Doha on an A380. The second flight (16 hours) to Auckland on a 777 was not quite so comfortable but the service was excellent as was the food. We particularly liked being able to dine on command rather than at a set time, something I thought was only available in first class. The cabin crew were very attentive and made sure we had very thing we wanted. I would certainly recommend them.

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Marian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

We had many turbulences, but we did not mind. Most of the time flight was really bumpy, but the airplane was half empty, so we could sit anywhere and it was very comfortable to stretch the legs. Arrived on time, goid flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
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Thank nefertari1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

The flight was calm, food ok, friendly staff. Only we were unlucky to sit in front of emergency exit so we could not move our chairs and get a rest. Otherwise everything was fine and we loved it. Nice flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank nefertari1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

Flight from Nairobi (1735 departure) on a 787 Dreamliner which is much better than the Airbus A320 we arrived on. The crew were based from Kenya but the standards were as high as elsewhere on Qatar - staff very pro-active, attentive and well deserving of their five star rating. Meals were also of the same high standard as on the outbound leg which was surprising - usually there are some differences when flying from another continent but the menu and presentation was the same as on our outbound leg.

Pre departure, we used the Aspire lounge which was not busy, had a good range of food and drink and very good service from the lounge team. Very impressive the way the continued to tidy things away after snacks had been consumed and kept the refreshment area well supplied.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank C945FKstevee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC