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“Local Bus”
Review of Regent Airways


Reviewed January 7, 2017

I flew with Regent Air many times and always found Bad Air Conditioning, Delayed Flight and No customer service

Date of travel: November 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Ferdous A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 - 71 of 98 reviews

Reviewed January 5, 2017

Where to begin. Ok, well if you not fussed about a lack of customer service, a void of airline representatives; delays based on fictitious weather conditions – (apparently the information on Apple iPhone is made up) then this is the airline for you. Scheduling is only a mere guideline for this airline, yes the gate does open at 23:00 but actually the plane won’t be here for another 2 hours. But we will make this into a little game - whereby we won’t actually tell you any of this information so that you can entertain yourself by running around the airport trying to find it out. Bonus points if you can find one of our representatives. Oh, so you get on the plane (eventually) and make yourself comfortable. Before putting on your seat belt, make sure you roll up the inflight magazine and take swipes at the swarm of mosquitos on board (they were delayed as well but I don’t think they will be compelled to write a review) If you manage to nab a few before take-off, you can continue to entertain yourself for the duration of the flight by gunning for the rest. Good luck on this carrier - your going to need it.

Date of travel: January 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
3  Thank The_don786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 17, 2016

It was a narrow body 737-700 aircraft which I believe is only viable for domestic routes not for a 2:30 hours journey. Their air conditioning was not working properly. In-flight service was not so good, food was poor and entertainment was zero. Not recommended.

Date of travel: December 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank smn s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 11, 2016

Many times I flew with Regent. I never had any delay issues with this private airlines. My last experience with this airlines was good as well.
Overall all are cooperative and helpful. Crews services are standard as well. Food quality is good enough. They also provide newspaper to all passengers. For 30 mins flight overall services from this airlines is satisfactory.

Date of travel: April 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank nafisahabib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 7, 2016

I've traveled in this airlines in domestic route (Dhaka - Chittagong and Cox's Bazar - Dhaka).
For Dhaka - Chittagong route, my flight was at 8pm. 24 hours before flight departure they informed there was 2 flights at same time. Since their passengers were less, so only 1 flight will be there and our scheduled flight has been changed into another flight. Before 12 hours, they informed us that rescheduled flight will take-off at 9pm (not 8pm).

Good part was the rescheduled flight will drop off few passengers in chittagong and pick some from there then this flight will go to Mascot, Oman. So got a bigger plane (boeing) (about 125 seats). originally our scheduled plane was small domestic plane. Food was okay for a short domestic travel.

for Cox's bazar to dhaka flight, it was small plane (40-50 seat). Food taste was bad.

Flight attendants' service and attitude was good. No flight entertainment (50 minutes flight duration, so it is okay).

Date of travel: December 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank A_Shifayet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC