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“you get what you pay for”
Review of Ryanair


Reviewed December 11, 2017 via mobile

booked cheap flights to go to the xmas markets and you get what you pay for...i booked seats with extra legroom which included the priority boarding pass which was the only saving grace. the hand luggage policy clearly wasn't enforced with people brining massive rucksacks and bags onto the flight with people scrabbling and pushing to get their bags on...the overhead lockers are small to say the least and peoples bags were being squashed and some doors barely closed. some people near the back of the plane were putting bags in the front and walking down the isle surely this is a safety and security issue!??! cabin crew were poor with one lad looking about 12 years old and more bothered about his ridiculous haircut than the passengers... would i fly this airline again ? no thanks i would rather walk

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank andy_jm2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11,152 - 11,156 of 53,109 reviews

Reviewed December 11, 2017

I deliberately chose to fly between 2 small airports, so check in and boarding would be quick and eady with not far to walk. Check in took longer than expected at Bournemouth and I could not see any reason for this. I had paid extra so then got waived to the front for the security checks. The staff on board the flight were very friendly and helpful, assisting with overhead luggage to speed boarding, and very quick polite and helpful when serving food and goods. The seats were comfortable and the flight and landing smooth. Baggage reclaim was quick and the bags undamaged.

Thank Catherine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 11, 2017

First when we go on board, I saw on the floor near me empty pocket of chockolate. Very dirty inside. On the flight I order white wine and the stuardes serve me the wine warm. I've asked for cold and she sayd that they don't have /instead they have a big box with ice in the plane/ .Probably she was very leisy to put it before to keep it cool. After that the other stuardes /one tall with glasses/ she walking on the board with this car for garbadge, she didn't speak evan good english and speak to every passenger: "rubish, rubish, rubish". Excuse me, but we are not rubish. The only one good thing is we arrived on time.

    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Value for money
2  Thank Angel18812013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 11, 2017 via mobile

Good flights both ways. Booked extra leg room seats which were comfortable. Got priority boarding but was a bit pointless as most people in our queue didn't have priority but pushed in front anyway

Flights on time and cabin crew friendly and efficient
Food/drinks expensive but that's the same for all budget airlines
Would fly Ryanair again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • Value for money
Thank marinegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 11, 2017 via mobile

As always with RyanAir you pay budget and get budget.

This is a nice route to a central airport. In the past you could only fly to the out of town airport so this is an improvement.

I fell asleep for the whole flight so can’t say much more

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank andrewthorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC