We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Flight was fine, boarding was a joke ”
Review of Ryanair


Reviewed April 4, 2018 via mobile

Flight itself was fine-smooth and fast. The gate from which you fly from however is in a corner beside 2 or 3 other gates which have a narrow passage to get to. Boarding was chaos. No way to distinguish between regular and priority boarding at all. A sign further back the line would have combat this problem.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank morrsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (44,482)
Traveller rating
Traveller type
Time of year
Language
  • More languages

4,293 - 4,297 of 44,482 reviews

Reviewed April 4, 2018 via mobile

Just what you want for a short flight of this nature, quick and to the point. Boarding was well organised in Dublin, smooth flight and there in 50 minutes. Priority boarding is the way to go as there is no waiting for you bag on the other side

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank morrsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

all goes well until you hit Stansted. This has to be one of the worst experiences anyone can have. I thought departures was bad but arrivals and waiting for an hour for bags is also not great. Flight was ok and standard fare for Ryanain. Nothing really wrong about it and they do fly to places more convenient. would recommend priority if you can

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank tnick48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

A good steady flight with helpful crew. Only a little late there and back, nothing that had me concerned.
Unless you have paid the extra money, your baggage now goes in the hold, What the machines in check in fail to tell you is if its under ten kilos its free.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

I’ve flown in Ryanair once before and it was just OK. This time my experience was not what I would expect. They make you pay for every little thing, from your seat to baggage which I know seems to becoming the norm these days. I decided to pay for my preferred seat as well as priority boarding and extra hand luggage. I was not given priority boarding. All customers were called go board the plane at the same time. In my frustration I got talking to other travellers. I then went on to find out that they (3 different people) had not paid for extra hand luggage but were carrying more than one hand luggage bag. One of them actually had 3!! No questions were asked by staff and no one was being checked. I was utterly disappointed that I had tried to make my life easier by paying for this service and not receiving it.

Before I even left Madrid, I had constructed and sent an email of complaint.

Very disappointed!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC