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Review of Saudia Airlines


Reviewed 2 weeks ago

10 hours flight, with broken PTVs, poor legroom, and the flight attendants are not really friendly. They don't even smile when I greeted them. Foods, no complain.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rayhan Egar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 41 of 1,556 reviews

Reviewed 2 weeks ago

Flight was good, cabin was clean, crew was courteous and friendly, food was not great but for economy class was fine-no complain.

Thank Yousuf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I fly two to three times a week for business. This trip was to and from Riyadh and Dulles. I flew Saudia air and found it to be outstanding. The service was great. I sat in business class and the seat was much better than US airlines business class sleeper seats. Meals were excellent. People note that the airline doesn’t serve alcohol which is true. But this is a very good airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Very poor experience at Ground level - I requested a seat in front & he gave me the last Middle seat even though I was at the Airport 2 hours before the departure. The individual/s must respect passenger (I don't remember when was the last time - I had seen smile & welcoming attitude from SV ground staff - It seems they are doing favor to passengers). I myself an ex-Airline staff.
Note: I wish to see SV improves their offering (First Class & Business Class are not the only passengers). Your attitude needs drastic shift & customer centric transformation.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AkramHusain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The personnel were efficient and friendly. The plane was comfortable if not totally clean. The seats are great! Stopping in Jeddah is unpleasant at best. One is bussed to and from the plane, there were few working escalators and negotiating the stone steps with carry-ons and a crowd was iffy. Jeddah Airport's ladies room was a nightmare. All the heavy steel doors to the toilets are rusted and nasty plus the place is a swamp. Very few amenities like restaurants, shopping, or entertainment.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KarenGrMtnGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC