So convenient to fly out of Burbank. It's only 10-15 minutes from home and we miss the big city traffic of LAX. Coming back was just as easy despite the hour drive from Lodi to Sacramento. It made a weekend trip so much more enjoyable.

We have not flown with Southwest much and were one of the last to board. We got middle seats and the flight was not great. Very Crowded. No movie or anything. Thank goodness I had a book. My husband and I were separated and our luggage was not near us which created extra time to wait for other to leave the plane so we could get our luggage. Overall not a pleasant experience.

The wonderful pilot waited an extra few minutes for my husband to return from retrieving a luggage bag mistakenly left at parking lot stop. This extraordinary compassion prevented us from missing our flight together. I should have gotten his name but was quite upset at the time and it slipped my mind upon arrival to Jamaica in route to Sandals Negril. I will always appreciate his kindness. It was our 39th Wedding Anniversary and he saved us from what could have been a delayed and disappointing occurrence. Thanks for all the wonderful people who God uses to enable happy endings!😊🙏🏽✝️

Well it is budget after all. Cost is low to fly. Buffalo is a nice airport to fly out of due to relatively small size. Leg room was reasonable. Plane in decent shape. No entertainment. . Crew reasonably nice. Boarding area in Tampa was very small and overcrowded.

We landed a half an hour earlier than listed. Always better earlier than later. Flight attendants friendly and informative.