We booked premium Economy for the leg room. At Newcastle they didn't know about us as it wasnt on the system but because we had the paperwork we got the service same on the plane. Coming back we did not get priority boarding and they did not know about us either. Both ways we did not get the child meal we asked for but we all got the same. What was the point in picking if there is not choice. We complained on the aircraft and filled in there survey but no one bothered to contact us to see if they could do anything.