First flight/holiday with TUI - Never again!
a. Flight delayed - I know it's not always the airlines flight.
b. Attitude of the cabin crew I encountered absolutely appalling - ignored, poked my shoulder, grumpy and generally unhelpful
c. The food (apart from the branded items) was inedible - 5 pieces of grated cheese on a cheese sandwich, one meal not even provided.
d. don't get me started about the condition of the resort and 'no-show' resort reps - but that's for another review.
e. After-care/service condescending and extremely slow - Received an unsatisfactory
reply 4 months after complaint sent.