This is by far my favorite airline. I have a disability and travel with my special therapy dog and I get treated so well by everyone. From the time I book my ticket, to meeting the flight crew, everyone takes such great care of me and my dog onboard. I will never fly with any other airline. The booking by phone is so easy, I love being able to talk to an agent in the USA always friendly and there is no wait times on the phone, like other airlines. I'm a customer for life. Thank you United!